Tag: customer service

Federal American Grill to open first Arizona location in January

Arizona continues to attract new restaurants and that trend will continue into 2023 as Federal American Grill will open its newest location in Scottsdale. Offering a relaxed atmosphere, scratch made food and over 500 whiskeys the new concept will be open for brunch, lunch and dinner. The Scottsdale location will be the 5th for the Houston based concept and first outside of Texas.

“We are so honored to be opening in a community as awesome as Scottsdale,” said Matt Brice, Federal American Grill founder and CEO. “We’re eager to introduce this area to our obsessed hospitality, great food and craft cocktails. No matter what your request, yes is always our answer. We can’t wait to get involved and give back to the community surrounding our new location.”

Hospitality and the Federal name is in Brice’s blood dating back to the 1960’s as his family is passionate about hospitality, great food and a fun environment. So much so that the company culture is “Where yes is the answer. What’s your question?”. He is excited to work with longtime friend and Arizona resident Steve Parker. He will be the Operating Partner running the restaurant with his team. “I can’t wait to meet all of our new neighbors and community members as soon as we open,” said Parker.

On the menu at Federal American Grill

The extensive menu at Federal American Grill will have something for everybody. The menu is classic American favorites including comfort foods, seafood, steak, pasta, all American burgers and more. Lunch and dinner signature dishes include a Jumbo Lump Crab Cake, Fried Cheeseburger Egg Rolls, Truffle Stuffed Chicken and of course The Federal Burger. Weekend brunch features Creme Brûlée French Toast with bacon, breakfast potatoes and maple syrup, Chicken and Waffles with homemade waffle, buttermilk fried chicken, bacon, cinnamon icing and breakfast potatoes.

Craft cocktails offer something for any time of day with Mimosas and The French 75 popular on weekends. The Bourbon Peach Smash, Rosemary Blush, Paper Plane and the tableside prepared smoky Flaming Oldie will delight guests.

Guest can also expect a calendar of community focused events and fundraisers for local non-profits.

Federal American Grill will open at 7000 E. Mayo Blvd. in the Scottsdale 101 shopping center. For more information visit their website or follow them on Instagram.

Mission Possible Cafe story as important as its food.

The Phoenix Rescue Mission helps men, women and children who are homeless, addicted and traumatized in a non-traditional way through their job training program. In the fall they will open the Mission Possible Cafe at 1516 W. Van Buren St. after men and women go trough a four months of training to learn about food service and other valuable skills.

Once opened Mission Possible Cafe will serve southwestern inspired meals with an emphasis on Mexican grilled cuisine Mon.-Fri. from 6a.m.-2p.m.

As important as the quality of food at affordable prices, employees will focus on their customer service skills.

The Mission Possible Cafe approach

The holistic approach taken by Phoenix Rescue Mission at Mission Possible Cafe focuses on more than the rehabilitation it offers, it includes job training through its vocational training program.

“Adding Mission Possible Café to Mission Cookies and Mission Catering as a training ground for our already successful Food Service Manager¹s Training program, will allow us to continue to serve our clients and help them advance,” said Jay A. Cory, President and CEO, Phoenix Rescue Mission.

Eight Month Vocational Course

After completing the first four months of food training, participants will apply what they’ve learned by working in the cafe.

The goal is to have participants take what they’ve learned as they go out in search of a job in the food service industry to help them get back on their feet.

“Clients will learn food service operations, develop leadership skills, and be prepared for successful placement in management level positions in the food service industry. We hope the community will join us for a great meal and help transform lives in the process,” said Cory.

You can stay up to date with the progress of the opening by visiting http://www.missionpossiblecafe.com/